The Marble Arch Suites
客人怎么说
-Friendly and Helpful staff -The location
Jawaher
2024年2月
It was an ideal location for the visit, Rooms are a good size with a large on suite bathroom with a bath (always a bonus these days). It was also surprisingly quite, although there is no lift just stairs. The reception staff couldn't be more helpful, especially when told we we would need to change hotel, after explaining our reasons for booking this location, the receptionist took about 10 minutes to sort out the problem
David
2023年10月
Na
Patricia
2024年7月
Excellent location for Hyde Park and Oxford Street. Really clean, comfy beds and good quality toiletries provided. All staff we encountered were very friendly and helpful.
Maria
2024年7月
The staff was great. I ran into a few problems from my formal reservation; the guy at the desk was rude and I couldn’t make my way to the top of the building so paid him the one night and cancelled the rest and ran into other issues.So had to book another place at the last minute. My credit card got blocked because of travel and I had no way to call them. They made the call for me and everything was all settled. The guys went above and beyond for me in my moment of despair. I don’t know why their ratings are so low but I believe I also got a really good price through Booking.com
Sue
2023年6月
There are lots of reviews on how bad the hotel is, but for me it was excellent. I booked a deluxe double and there was plenty of room, the bathroom was clean, well stocked with towels and products and the shower was excellent. The air con didn't initially seem very cold, but I switched it off and back on and then it did get cold. The reception member of staff was really nice and honestly had no issues with the room. I am not sure if it would be the kind of hotel for a holiday week as a couple but as a solo traveller, staying for one night, it was spot on. I have stayed at a lot worse places. A bonus was that the room included a well stocked cooked and continental breakfast which was just a 30 second walk at their sister property. A special mention for the bed. It was probably the most comfortable bed I have ever slept in, hotel or not.
Andrew
2023年7月
I was travelling to see Guns n Roses in Hyde Park so just a one night stay. If that's what you're looking for, can't recommend enough. Great staff, small room but everything you need. Quiet hotel so not woken up by other people stomping around at 6 in the morning. 5 minute walk to Hyde Park and nearest tube. Can't complain at all 👍🏻
Typeinusername89
2023年7月
The staff were amazing and went out of their way to make sure I had an enjoyable birthday by decorating the room and leaving complimentary fizz and birthday cake! Really nice touch. They put us in a large room too.
Victoria
2024年6月
Great location and spacious clean rooms. Staff were very friendly and welcoming. There was a helpful microwave and water heater with a little sink for preparing a quick snack or a hot drink.
Maha
2024年5月
the location of this property is great, literally a 2 minute walk to Marble Arch and the tube station, friendly staff, shower was good and bed was comfortable and even had a breakfast at a hotel down the road that I was not aware was included.. if you want 5 star book a big hotel and pay the price, but if you want a cheap and central place to explore London this ticks the boxes..I personally don’t spend all my time in a hotel and use it purely as a base
Paul
2023年1月
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